About Me

Professional Overview

I am an accomplished IT Manager and Engineering Leader specializing in Artificial Intelligence (AI) and Agile methodologies. With a robust background in AI-driven solutions and software development, I have successfully led cross-functional teams to deliver innovative products and optimize workflows. My expertise encompasses Generative AI, Machine Learning, Natural Language Processing (NLP), and Agile coaching, enabling organizations to achieve operational excellence and technological advancement.

Professional Experience

Founder & CEO, SureStride

At SureStride, I lead Agile coaching initiatives that empower organizations to enhance efficiency, optimize workflows, and drive operational excellence. My approach focuses on tailoring Agile methodologies to fit the unique needs of each organization, fostering a culture of continuous improvement and collaboration.

Chief Technology Officer (Freelance), LifeScience Technology LTD

As CTO, I developed technical strategies for a startup, leading distributed teams across Singapore and the UK. My responsibilities included overseeing technical recruitment, mentoring staff, and ensuring scalable growth and a performance-oriented culture.

Senior Engineering Manager, Payoneer GmbH

During my tenure at Payoneer, I initiated multiple greenfield projects, including the development of a Checkout system and the implementation of an OKR program adopted across Germany, the UK, and Israel. I conducted monthly Agile workshops and coached three cross-functional engineering teams, enhancing their effectiveness and collaboration.

Head of Customer Support, ViscoTec GmbH

I established a new Customer Support department, optimizing processes and increasing customer satisfaction by 35%. My role involved streamlining support operations and implementing strategies to improve response times and service quality.

Head of Global Installations & Qualifications, Belimed LifeScience GmbH

I built a global service network for a leading pharmaceutical company, optimizing processes and reducing installation time by 20%, which led to a 70% increase in customer satisfaction. My efforts focused on standardizing installation procedures and enhancing team coordination across international projects.

IT Project Manager / Software Engineer, Giesecke & Devrient GmbH

I led global EMV card processing strategies, improving operational efficiency and security measures while building high-performance teams. My work involved managing complex IT projects and developing software solutions that met stringent security standards.

Education

Masterschool

I completed a rigorous 14-month training program specializing in AI and Backend Engineering. The curriculum covered Python, web applications, object-oriented programming, databases, SQL, Linux, Flask, HTML, CSS, Docker, and cloud technologies, providing a comprehensive foundation in modern software development practices.

Leeds University, UK

I earned a Bachelor of Science in Mechanical Engineering, focusing on the principles of design, analysis, and manufacturing processes, which has contributed to my analytical and problem-solving skills in the tech industry.

Dr. Blindow Schule

I obtained a Bachelor Professional in Technik (DQR Level 6), emphasizing technical expertise and practical skills in engineering disciplines.

School of Electrical and Mechanical Engineers

I pursued studies in Electrical and Mechanical Engineering, earning a B-Tec qualification that provided a solid foundation in both fields.

Certifications

Technical Skills

Soft Skills

Languages

Contact Information